KloudGin 24.1.1

KloudGin is a comprehensive app that caters to multiple roles within a business, including field crews, executives, back office personnel, customers, and subcontractors.

This app provides a personalized mobile experience for business users, offering easy and intuitive access to enterprise data. It encompasses all aspects of a business flow, including analytics, transactions, multimedia, collaboration, device features, and offline functionality.

Supported by the KloudGin Cloud platform, this application allows you to configure and extend its capabilities to empower various mobile business processes across your enterprise. It integrates with the KloudGin Intelligent Field Service Cloud, KloudGin Intelligent Asset Cloud, KloudGin Inventory Cloud, KloudGin Connected Customer Cloud, KloudGin Procurement Cloud, KloudGin Connected Customer Cloud, and KloudGin AI Assistant.

Key Features for Roles:

• Configurable step-by-step workflows tailored for different work orders and ticketing services to enable real-time collaboration with field crews.
• User-friendly design optimized for non-tech savvy field users while ensuring rugged performance.
• Multiple work order views for different work types.
• Geotagging before and after pictures with annotation capabilities.
• Safety and inspection checklists as well as digital surveys.
• E-signature capture.
• Inventory management by charging parts to work orders and locating parts in nearby trucks or warehouses.
• Service request creation from the field.
• Generation of purchase orders, invoices, and quotes directly from mobile devices.
• Reporting missing parts and suspending work orders.
• Intelligent offline functionality that maintains data integrity even without connectivity.
• Collaboration features such as mobile device alerts, video conferences, messaging, and voice integration.
• Barcode scanning directly from the app with relevant details retrieval.
• Automatic time card generation with breaks, meetings, travel time, and job time, seamlessly integrating with payroll systems.
• Visual troubleshooting with videos, manuals, and attachments.
• Real-time tracking of field technicians.
• Integrated turn-by-turn directions with voice guidance.
• In-app messaging between crew leads and supervisors.
• Emergency notifications with one-touch functionality.
• Voice-enabled note capturing.
• Real-time visibility of field technicians for supervisors and dispatchers, with the ability to assign or change jobs to crews.
• Supervisor analytics and alerts, including projected appointment predictions based on KloudGin's scheduling and route optimization engine.
• Single sign-on (SSO) and SAML 2.0 support for secure access.

Please note that the app utilizes the background location feature. Continued use of GPS in the background may significantly decrease battery life.